Triangle T Outfitters

Submitted by: Steve Holtsmaster

Contact Reviewer

Review Submitted: Feb 1, 2012

Hunt Date: Oct 15, 2011

Species Hunted: Elk

Days Hunted: 5

Hunt Type: Guided

Primary Terrain: Mountain

Method: Rifle

Price Range: 7000-8999

BEWARE OF TRIANGLE T OUTFITTERS!!!

Spoke with the head of the New Mexico Outfitter registry this morning (Matt Seidel)and my suspicions were validated. Mr. Ed Tibljas (Triangle T Outfitters) is NOT a licensed New Mexico outfitter or even a licensed guide in New Mexico. He is also in Federal violation for guiding on U.S Forest without permits. Spoke with Arnold Wilson of the US Forest Service as well. We will be vigilantly pursuing this case on a civil and Federal level. Please everyone pass the word. We don't want this to happen to anyone else.

Outfitter Response: Thank you for making us aware of this claim. We are well aware of Mr. Steven Holtsmaster and his hunting party of four's false acquisitions regarding this hunt and to this date, approximately 100 days since his hunt took place, the only correspondence we have received from Mr. Holtsmaster is an email (one month after his hunt) threatening to have Ed Tibljas in jail for interstate fraud. His email was directly responded to via our attorney. To this date neither our attorney nor our company has heard from Mr. Steven Holtsmaster's attorney. The only other correspondence we've heard from Mr. Steven Holtsmaster, to date, his initial email, is two letter's to the BBB, and a hunter in his party has filed a claim for a charge back to his Visa bank card and to American Express. This hunting party has tried to get a chargeback from their credit card companies, report us to the BBB and make false claims on sites such as yours. Below you will find the brief facts of the hunt as well as a letter written by Mr. Bob Foulkrod, a professional hunter and 15 year client of ours, regarding the same hunt Mr. Steven Holtsmaster claims he was 'baited and switched' on. You can also view other client’s stories on our website, www.triangletoutfitters.com. We have never taken advantage of our hunters in the past 46 years of business nor will we begin doing so in the future. Our attorney has been involved since the beginning of Mr. Steven Holtsmaster’s false claim and has authorized us to respond in the following manner. Here is a brief response to Mr. Steven Holtsmaster's false claims (as we couldn't include all 36 pages of evidence) supporting that Mr. Steven Holtsmaster and party is falsifying the facts and claims against our company. Mr. Frank Holtsmaster, Steven’s dad, was a referral from a long time client, Trapper G. Mr. Frank Holtsmaster hunted whitetail with T.T.O. before T.T.O. ever began hunting elk in New Mexico. If Triangle T Outfitters was such a scam or did ‘bait and switch’ guiding tactics, then why in the world would Mr. Frank Holtsmaster want to book himself, his son and two other friends go on an elk hunt??? Mr. Steven Holtsmaster stated that ‘his dad was so excited to go on this [NM elk] hunt.” Mr. Frank Holtsmaster couldn’t have ever been excited about going on a New Mexico elk hunt (as Steven Holtsmaster implies) as we have only been guiding elk in New Mexico since 2009 and Mr. Frank Holtsmaster hunted Texas whitetails with us prior to that. So that claim made by Mr. Steven Holtsmaster is a bold face lie. Mr. Steven Holtsmaster and his party of four were booked on a discounted rate hunt (since a party of four booked) cost $7,000 each hunter, for a 5 day NM elk hunt in unit 10. Mr. Holtsmaster and party wished to hunt unit 12, however they didn't get a 50% deposit (as stated in their signed contract) to hold the unit 12 tags. Mr. Holtsmaster was made aware that all unit 12 tags were gone and his party agreed to book in unit 10 (as stated in his contract and signed by Mr. Holtsmaster.) Also as stated in Mr. Holtsmaster's contract a hunt is considered booked when a 50% deposit is in our office and the balance of the hunt is due in full by September 1, 2011 or the hunt is subject to late fees and/or cancellation without refund. Mr. Holtsmaster claims that we falsified his contract, stating that he never had seen much less signed it. That is a complete lie from Mr. Holtsmaster as it would be impossible to falsify the date stamp with Mr. Holtsmaster’s fax machine phone number printed at the top of the contract Mr. Holtsmaster signed and dated. Mr. Holtsmaster nor his party ever gave a 50% deposit and yet we held their party of four, each a guaranteed landowner permit, in unit 10. It was late September before Mr. Holtsmaster and his party had their balance of the hunt paid into our office. We graciously waived their late fee and we didn’t cancel their hunt. Hindsight is 20-20!!!!!!! The party of four hunters went on this hunt, arrived a day early in camp and weren't charged an extra day for lodging or meals. Mr. Holtsmaster and Mr. Salansky, of the hunting party, scouted with the outfitter and guide the day before season opened in unit 10 and saw three herds of elk. The weather during this hunt was unseasonably hot and dry with a full moon, for the seasoned hunters, you are aware that this means that the elk move early and late and bed during the day. The party of hunters saw elk each morning on the way to the hunting area and on the way from the hunting area each day (before and after shooting hours). The acquisition regarding the helicopter and gun are an absolute fabrication of Mr. Holtsmaster's imagination and a desperate attempt to gain empathy for him and his party in order to get a credit card refund!!! During this parties hunt none of the hunters ever stated that they were 'baited and switched' as Mr. Holtsmaster claims, nor did they complain about the hunt. In fact they had such a good time (despite the weather and moon phase) that the party tipped their outfitter and guide upon leaving camp. It is our belief that this party booked a hunt beyond their financial means and are trying every way possible to get a refund from their credit card company. Furthermore, the owner, Ed Tibljas, as a seasoned professional hunter, offered this party two free Colorado elk hunts ($5,000 each) to the two physically able sons and two trophy whitetail hunts in Texas ($3,250 each) to the two fathers who aren’t able to physically hunt Colorado, as a way to say he was sorry that the animals, moon and weather didn't cooperate during their hunt. After all the state of New Mexico sets the hunting seasons. Furthermore the claim that his outfitter or guide didn’t know anything about hunting in unit 10 or elk hunting is bogus, as Ed has been hunting elk for 54 years ( Ed grew up in NE NM hunting elk since a child and has been guiding elk professionally since the late 60’s) and Ed has been guiding in this hunting area since 2009. The young guide, Wes M., has been hunting elk since a child and has guided in elk for almost a decade, as Wes grew up and has spent his whole life in Colorado. Mr. Holtsmaster’s claims about the website being changed as a ‘coincidence’ to his ‘bait and switch’ hunt is not a coincidence at all. Each year we update our website beginning in November and usually finish all updates by early January as we prepare for the upcoming hunting season. You can follow this pattern since we began our website in the late 1990’s. Regarding Mr. Holtsmaster’s latest claim that we are in state and federal violation for not being a licenses outfitter in the state of New Mexico: you don’t have to be a registered outfitter/guide if you are an authorized agent of the landowner, which we have in writing with the landowner. New Mexico State Statue 17-2A-3 NMSA 1978 exempts a landowner or the landowner's authorized agent from becoming a registered outfitter or guide. It states that a landowner or their agent can outfit or guide pursuant to a landowner's permit(s) issued by the Department for the landowner's private property OR for the landowner's shared private and public property within a big game management unit. Furthermore Mr. Holtsmaster and his party were aware that Ed Tibljas is an authorized agent as Mr. Holtsmaster and the three other hunters from his party each signed an agreement with the ranch acknowledging that Ed Tibljas was an authorized agent of the land. All I have left to say is you, the hunter, will have to make your decision as to which story you will buy into. A disgruntle hunter who is trying every way possible to get a refund on his party’s hunt or a professional hunter who has built a business of customer service and exceptional hunter relations over the past 46 years? Best Regards, Ed Tibljas ________________________________________________________________________ Here is what professional hunter Bob Foulkrod had to say about the same hunt Mr. Steven Holtsmaster and his party were on. January 23, 2012 RE: Hunt To Whom It May Concern: My name is Bob Foulkrod and if you want to find out more about me, go to: www.bobfoulkrod.com I have been a guide since 1972. I had deer, bear and caribou camps, which I took 40 hunters each year in my deer and bear camps and 250 hunters in caribou camp. I got out of the outfitting business for the same reason Mr. Ed Tibljas is going through [party of NM elk hunters that are claiming they were baited and switched and are trying everything in their power to get a refund, even if it means lying and spreading slander about T.T.O.] Hunting fair chase is NOT a guarantee, but neither is life! I’ve hunted with Ed Tibljas for approximately 15 years. Most of this time was successful, but sometimes not. Let me give you details on the last three years hunting elk in New Mexico. Three years ago, on a rifle hunt, the snow came in and pushed the herd off the mountain. This was NO fault of Ed’s, just bad luck with the weather. Last year, it was a full moon, but after sitting and hunting everyday, I had a shot, (I missed), again, NO fault of Ed’s. So two years in a row, I came home empty handed. I am booked again for this year in the same camp, same area for another hunt and if it is not too hot nor too cold, too much snow, the wind doesn’t blow, or We don’t get rained out and I don’t miss again, I might just get me one of those totally awesome great big elk that I know are there for I have seen them several times. I’ve have known Ed for over 15 years and I know one thing, that is: when you shake Ed’s hand, that is a bond. Maybe this is why we get along so well. Maybe I should tell you about the time I spent in the bush for ten days on a totally different hunt just waiting for the fog to lift! There I was….. that’s called hunting. God Bless America for I Love Hunting. The absolute best line I have ever heard in camp was, “NO Whining”! Sincerely, Bob Foulkrod __________________________________________________________________ NOTE: Mr. Steven Holtsmaster has been asked to contact our attorney regarding any further information etc regarding his claims. At this time it is clear that Mr. Holtsmaster is more interested in spreading slander and trying to ruin our reputation via forums and facebook than actually following through with his claim. Our attorney has been involved since Mr. Holtsmasters's initial claim made to our office on November 11, 2011. To this date we haven't heard from Mr. Holtsmaster's attorney nor anyone else regarding this matter. We have upheld the law as written and to our knowledge we have not broken a single law. Our business was established since 1966 and to date has had no violations. We are plum up to our eyeballs in Mr. Holtsmasters continued lies and fabrication and continual added details regarding this manner; to the point that fellow unknown hunters and outfitters have been emailing us all the links where Mr. Holtsmaster is making his claims and telling us that he sounds like a complete liar and that they hope we will sue him for slander and to not let him get away with all the lies he has posted ALL OVER the internet. IF anything should change I assure you that our office will post the update as we have nothing to hide. IF you would like to contact our office regarding questions about this false claim please feel free to go to our website where you will find all information to contact us. www.triangletoutfitters.com

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Submitted by: Steve Holtsmaster

Contact Reviewer

Review Submitted: Jan 26, 2012

Hunt Date: Oct 15, 2011

Species Hunted: Elk

Days Hunted: 5

Hunt Type: Guided

Primary Terrain: Mountain

Method: Rifle

Price Range: 7000-8999

BUYER BEWARE!!!!!!!

I hope that anyone considering a hunt with Triangle T Outfitters and Ed Tibljas will take the time to read this and please contact me before spending any money. Please feel free to contact me at: sholtsmaster75@gmail.com. This is part of the complaints that are filed with the Texas Attorney General, BBB and a couple other consumer protection agencies. I have all documents to support our complaint. Thanks Spoke with Ed Tibjlas, owner of Triangle T Outfitters regarding an Elk hunt in New Mexico in early Jan of 2011. He told me that he had 4 tags left for his guaranteed trophy elk hunt and that he was sure they wouldnt be available after the Eastern Sports show in Harrisburg, Pa. The Harrisburg show was to start on the 4th of Feb. After speaking with the my father and the other 2 hunters we decided to move forward with the trip. I called Ed back on the 22nd of Jan and told him we werent going to be able to make it to the show but we did want to reserve these 4 last guaranteed tags. Guaranteed meaning we were guaranteed an opportunity to shoot at a bull elk that scored at least 300 boone & crockett points. He asked for a $1000 deposit which i gave him at that time. The total agreed price of the hunt was $7000 per man. Within a few wks or so we gave him the other part of the deposit that he had asked for. We never received copies of the contracts until the 2nd wk of Sept. 2011. We took care of all final payments and returned signed contracts at that time. Our trophy hunt was all set and scheduled to start on Oct 15th. As advertised on the Triangle T Outfitters website at that time(since changed) we were all understanding that we were to be hunting 120 sq miles of privately owned ranch land in Unit 12 in Northwest NM. When arriving to the hunting camp/ranch, we received our tags which were not Unit 12 tags, they were Unit 10, unit wide tags. Unit 10 is primarily publicly hunted, state owned land and bmi land. At this time we began to grow suspicious. We were shown racks and pictures of the weeks priors hunt on Unit 12 which is all privately owned ranch land that was advertised and which we thought we were hunting on. After the first day of hunting we knew that we were not getting the hunt that we had paid for. The Unit 10 area was heavily hunted by trucks, atvs and was also full of grazing beef cattle. We hunted for 5 full days covered over 150 combined miles in the woods and not one of the four of us even as much as saw an Elk. Not even a cow Elk. We gave this outfitter $28,000 for a Guaranteed hunt and not any of us saw a single Elk. At the time we booked the hunt and up until about a month ago the Triangle T website read "Guaranteed Trophy Bull Elk hunt on 120 sq miles of privately owned ranch land on Unit 12 of Northwest NM". Since we made a complaint to Mr Tibjlas the website has changed drastically. It no longer states anything about the 120 sq miles of privately owned ranch land nor does it even say anything about Unit 12. We have respectfully asked for a refund of our money which request has been denied. Mr. Tibljas has sent us a letter not even acknowledging the initial $1000 deposit I had given him on Jan 22nd to reserve the Guaranteed Unit 12 tags. I have an bank statement to prove that the deposit was made to Triangle T on Jan 22. It is quite clear that Mr Tibljas realizes that his website was very misleading because it has been totally changed since the time of our complaint. He has tried to offer us a whitetail hunt in Texas that sells for $3250. The advertised price of the Texas Whitetail hunt includes lodging and food. He is not even offering lodging and food with his offer. Take away those major factors and it may be equal to $1000. We declined the offer. Most of all, why would we even consider booking another hunt with Triangle T when the first hunt went so badly and we were lied to and taken advantage of? We have contacted an Attorney and are prepared to do what we have to do to recoup our money and make sure that this doesn't happen again to other hunters. 2nd letter to BBB on Jan 6th 2012 Hi Steven. I am faxing a copy of the contract that was sent to me. Notice the dates on the contract and the manila envelope they were mailed in. The postmark was the 6th of September. As you can see it is totally different. I have never seen the contract that Mr Tibljas sent in to you. Obviously he is trying to cover up his dishonesty. We never received the so called brochure that he states we received either. Also, look at the date of the original deposit. January 22nd. I gave Mr Tibljas a $1000 deposit to reserve the unit 12 hunts. The reason for the $1000 was because that is all he told me he needed at that time to reserve the 4 tags. Like I told you on the phone, my father had been on a hunt with Triangle T in Texas a few years back with another friend. Mr Tibljas had told my father about this elk hunt and had my father really pumped up about it. My father and my friends father that were going on this elk hunt have both had bouts with cancer and are not in any physical condition to be climbing up and down the mountains in Unit 10. Mr Tibljas spoke with my father several times and told all of us that we would be hunting on easy walking areas with many miles of roads to get us where we needed to go. That is the terrain of Unit 12. You may wonder how I know this, well I was hunting with Mr Tibljas one afternoon and we spotted a helicopter flying over Unit 12. Mr Tibljas raced to the locked gate of Unit 12 and we raced down one of the bumpy dirt roads chasing after the helicopter. Mr Tibljas was so mad that a helicopter was flying over his part of Unit 12 that he told me if we see the helicopter to hand him my gun and he was going to shoot it. Hand him my gun! I was very happy when we didnt see the helicopter again, to say the least. He believed that the helicopter was trying to drive elk off of his Unit 12 section. That seemed very crazy to me. Mr Tibljas in no way told us that we were going to get less of a hunt for the price that we paid. We were caught in a classic "bait and switch" set up, I believe. Fortunatly, I make pretty decent money and will move on. What about the guy who saved his whole life for this dream hunt that Mr Tibljas made us believe we were going on and he gets there and he gets nothing of what he anticipated or was guaranteed. That is very sad. I will be sending the pages from the website the way it was when we booked the hunt. Our lawyer has them at this time. The information on the website at that time states nothing about Unit 10. It states 120 sq miles of privately owned ranch land on Unit 12. When I first spoke to Mr Tibljas he directed me to his website and told me that was the hunt we were going on and that is what we were expecting. Like I stated before, days after we confronted Mr Tibljas to tell him how disappointed we were and to try to receive a refund the whole website changed. Now I think that is a major coincidence. I think what happened here was that Mr Tibljas sold the tags that we were supposed to get for a premium and therefore we ended up with a 2nd rate hunt to say the least. He or the young guide that he had working for him had never even done any scouting or knew anything about Unit 10. I am in business myself and take pride in my work and believe a man is only as good as his word. Its obvious that Mr Tibljas is trying to cover up his dishonesty by fabricating these contracts that I have never seen until his rebuttal. I feel that the only way for this situation to be made right is for us to have a refund of the cost of the hunt. Why would we even consider booking another hunt with Mr Tibljas when this one went so wrong? Hopefully you will review this information and so will Mr Tibljas and hopefully his conscience will help him to make the right decision.

Outfitter Response: Thank you for making us aware of this claim. We are well aware of Mr. Steven Holtsmaster and his hunting party of four's false acquisitions regarding this hunt and to this date, approximately 100 days since his hunt took place, the only correspondence we have received from Mr. Holtsmaster is an email (one month after his hunt) threatening to have Ed Tibljas in jail for interstate fraud. His email was directly responded to via our attorney. To this date neither our attorney nor our company has heard from Mr. Steven Holtsmaster's attorney. The only other correspondence we've heard from Mr. Steven Holtsmaster, to date, his initial email, is two letter's to the BBB, and a hunter in his party has filed a claim for a charge back to his Visa bank card and to American Express. This hunting party has tried to get a chargeback from their credit card companies, report us to the BBB and make false claims on sites such as yours. Below you will find the brief facts of the hunt as well as a letter written by Mr. Bob Foulkrod, a professional hunter and 15 year client of ours, regarding the same hunt Mr. Steven Holtsmaster claims he was 'baited and switched' on. You can also view other client’s stories on our website, www.triangletoutfitters.com. We have never taken advantage of our hunters in the past 46 years of business nor will we begin doing so in the future. Our attorney has been involved since the beginning of Mr. Steven Holtsmaster’s false claim and has authorized us to respond in the following manner. Here is a brief response to Mr. Steven Holtsmaster's false claims (as we couldn't include all 36 pages of evidence) supporting that Mr. Steven Holtsmaster and party is falsifying the facts and claims against our company. Mr. Frank Holtsmaster, Steven’s dad, was a referral from a long time client, Trapper G. Mr. Frank Holtsmaster hunted whitetail with T.T.O. before T.T.O. ever began hunting elk in New Mexico. If Triangle T Outfitters was such a scam or did ‘bait and switch’ guiding tactics, then why in the world would Mr. Frank Holtsmaster want to book himself, his son and two other friends go on an elk hunt??? Mr. Steven Holtsmaster stated that ‘his dad was so excited to go on this [NM elk] hunt.” Mr. Frank Holtsmaster couldn’t have ever been excited about going on a New Mexico elk hunt (as Steven Holtsmaster implies) as we have only been guiding elk in New Mexico since 2009 and Mr. Frank Holtsmaster hunted Texas whitetails with us prior to that. So that claim made by Mr. Steven Holtsmaster is a bold face lie. Mr. Steven Holtsmaster and his party of four were booked on a discounted rate hunt (since a party of four booked) cost $7,000 each hunter, for a 5 day NM elk hunt in unit 10. Mr. Holtsmaster and party wished to hunt unit 12, however they didn't get a 50% deposit (as stated in their signed contract) to hold the unit 12 tags. Mr. Holtsmaster was made aware that all unit 12 tags were gone and his party agreed to book in unit 10 (as stated in his contract and signed by Mr. Holtsmaster.) Also as stated in Mr. Holtsmaster's contract a hunt is considered booked when a 50% deposit is in our office and the balance of the hunt is due in full by September 1, 2011 or the hunt is subject to late fees and/or cancellation without refund. Mr. Holtsmaster claims that we falsified his contract, stating that he never had seen much less signed it. That is a complete lie from Mr. Holtsmaster as it would be impossible to falsify the date stamp with Mr. Holtsmaster’s fax machine phone number printed at the top of the contract Mr. Holtsmaster signed and dated. Mr. Holtsmaster nor his party ever gave a 50% deposit and yet we held their party of four, each a guaranteed landowner permit, in unit 10. It was late September before Mr. Holtsmaster and his party had their balance of the hunt paid into our office. We graciously waived their late fee and we didn’t cancel their hunt. Hindsight is 20-20!!!!!!! The party of four hunters went on this hunt, arrived a day early in camp and weren't charged an extra day for lodging or meals. Mr. Holtsmaster and Mr. Salansky, of the hunting party, scouted with the outfitter and guide the day before season opened in unit 10 and saw three herds of elk. The weather during this hunt was unseasonably hot and dry with a full moon, for the seasoned hunters, you are aware that this means that the elk move early and late and bed during the day. The party of hunters saw elk each morning on the way to the hunting area and on the way from the hunting area each day (before and after shooting hours). The acquisition regarding the helicopter and gun are an absolute fabrication of Mr. Holtsmaster's imagination and a desperate attempt to gain empathy for him and his party in order to get a credit card refund!!! During this parties hunt none of the hunters ever stated that they were 'baited and switched' as Mr. Holtsmaster claims, nor did they complain about the hunt. In fact they had such a good time (despite the weather and moon phase) that the party tipped their outfitter and guide upon leaving camp. It is our belief that this party booked a hunt beyond their financial means and are trying every way possible to get a refund from their credit card company. Furthermore, the owner, Ed Tibljas, as a seasoned professional hunter, offered this party two free Colorado elk hunts ($5,000 each) to the two physically able sons and two trophy whitetail hunts in Texas ($3,250 each) to the two fathers who aren’t able to physically hunt Colorado, as a way to say he was sorry that the animals, moon and weather didn't cooperate during their hunt. After all the state of New Mexico sets the hunting seasons. Furthermore the claim that his outfitter or guide didn’t know anything about hunting in unit 10 or elk hunting is bogus, as Ed has been hunting elk for 54 years ( Ed grew up in NE NM hunting elk since a child and has been guiding elk professionally since the late 60’s) and Ed has been guiding in this hunting area since 2009. The young guide, Wes M., has been hunting elk since a child and has guided in elk for almost a decade, as Wes grew up and has spent his whole life in Colorado. Mr. Holtsmaster’s claims about the website being changed as a ‘coincidence’ to his ‘bait and switch’ hunt is not a coincidence at all. Each year we update our website beginning in November and usually finish all updates by early January as we prepare for the upcoming hunting season. You can follow this pattern since we began our website in the late 1990’s. Here is what professional hunter Bob Foulkrod had to say about the same hunt Mr. Steven Holtsmaster and his party were on. January 23, 2012 RE: Hunt To Whom It May Concern: My name is Bob Foulkrod and if you want to find out more about me, go to: www.bobfoulkrod.com I have been a guide since 1972. I had deer, bear and caribou camps, which I took 40 hunters each year in my deer and bear camps and 250 hunters in caribou camp. I got out of the outfitting business for the same reason Mr. Ed Tibljas is going through [party of NM elk hunters that are claiming they were baited and switched and are trying everything in their power to get a refund, even if it means lying and spreading slander about T.T.O.] Hunting fair chase is NOT a guarantee, but neither is life! I’ve hunted with Ed Tibljas for approximately 15 years. Most of this time was successful, but sometimes not. Let me give you details on the last three years hunting elk in New Mexico. Three years ago, on a rifle hunt, the snow came in and pushed the herd off the mountain. This was NO fault of Ed’s, just bad luck with the weather. Last year, it was a full moon, but after sitting and hunting everyday, I had a shot, (I missed), again, NO fault of Ed’s. So two years in a row, I came home empty handed. I am booked again for this year in the same camp, same area for another hunt and if it is not too hot nor too cold, too much snow, the wind doesn’t blow, or We don’t get rained out and I don’t miss again, I might just get me one of those totally awesome great big elk that I know are there for I have seen them several times. I’ve have known Ed for over 15 years and I know one thing, that is: when you shake Ed’s hand, that is a bond. Maybe this is why we get along so well. Maybe I should tell you about the time I spent in the bush for ten days on a totally different hunt just waiting for the fog to lift! There I was….. that’s called hunting. God Bless America for I Love Hunting. The absolute best line I have ever heard in camp was, “NO Whining”! Sincerely, Bob Foulkrod All I have left to say is you, the hunter, will have to make your decision as to which story you will buy into. A disgruntle hunter who is trying every way possible to get a refund on his party’s hunt or a professional hunter who has built a business of customer service and exceptional hunter relations over the past 46 years? Best Regards, Ed Tibljas

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